1. Introduction
At Linea Interiors, we respect your privacy. This Privacy Policy explains how we process personal data when you browse lineainteriors.gr, create an account, place an order, contact us or subscribe to our newsletter, including our purposes, lawful bases, recipients, retention periods and your rights under Regulation (EU) 2016/679 (GDPR) and applicable law.
2. Data controller and contact details
- Business name: Ioannis Grigoriadis – Linea Interiors (Γρηγοριάδης Ιωάννης – Linea Interiors)
- Greek Tax ID (AFM): 070363295 · Tax Office: Heraklion · GEMI registration: 00076810327000
- Address: 80 Vasileiou Smpokou Street, 71305 Heraklion, Crete, Greece
- Telephone: +30 2810 213247
- Email: info@lineainteriors.gr
Please use the email address above for privacy queries and data subject requests. Naming a privacy contact does not imply that a statutory Data Protection Officer (DPO) has been appointed.
3. Categories of personal data
- Identity and contact details: name, email, telephone, billing and delivery address, and delivery instructions where provided.
- Customer account data: registration information, order history and account preferences. Passwords are protected through the platform's technical safeguards.
- Orders and transactions: purchased items, quantities, amounts, invoices, chosen payment and shipping methods, order status, payment references, return and warranty correspondence.
- Business invoicing data: business name, VAT/tax number, tax office and other required invoice details.
- Communications: messages and requests, photographs submitted in relation to a product issue, and other details you voluntarily provide.
- Newsletter: email address and evidence of subscription, consent and unsubscribing.
- Technical information: IP address, access time, browser and device details, session information and security/error logs.
- Cookie-related data: strictly necessary identifiers and, subject to your consent where required, preferences, analytics and advertising identifiers.
4. Purposes and lawful bases
- Processing orders, payments, deliveries, returns and customer service: performance of a contract or pre-contractual steps (GDPR Article 6(1)(b)).
- Tax, accounting and other statutory records: compliance with a legal obligation (Article 6(1)(c)).
- Website security, fraud prevention, addressing misuse and protecting legal claims: legitimate interests (Article 6(1)(f)), subject to appropriate balancing.
- Newsletter and promotional communications: consent (Article 6(1)(a)) where required. You can unsubscribe through our messages or by contacting us.
- Optional preference, analytics, advertising and remarketing technologies: prior consent where required under data protection and e-privacy rules.
Some data is necessary to process an order or issue the required receipt or invoice. If it is not supplied, we may be unable to fulfil the relevant service. Other details are optional.
5. Payments and deliveries
Necessary transaction data is shared with the relevant bank or payment service provider depending on the payment method chosen. Card information is handled according to the integration of the applicable payment system. We share only the delivery details needed by our courier or freight partners. Payment and delivery information is not automatically used for advertising.
6. Recipients and service providers
Where necessary, data may be accessed by website hosting and PrestaShop technical support providers, shipping and freight companies, banks and payment providers, email and newsletter services, security/anti-abuse services, accounting support where engaged, and competent public authorities where required by law.
The website currently publishes information about BestPrice 360 Analytics and may use analytics or advertising technologies provided by Google or other partners. Non-essential tracking is subject to your consent choices. The actual list of enabled services and any server-side transfers must be confirmed by a technical audit and reflected in the cookie settings.
Where service providers process data on our behalf, appropriate data protection arrangements are required. Certain recipients, such as banks, may act as independent controllers.
7. Transfers outside the EEA
Where technology providers transfer or make data accessible outside the European Economic Area, an appropriate GDPR transfer mechanism must apply, such as an adequacy decision or appropriate contractual safeguards. You may contact us for further details of the safeguards and providers applicable to your data.
8. Retention periods
We retain order and invoice records for periods required by tax and other applicable laws; account data while needed to provide the service and resolve outstanding obligations; customer service and returns records for handling requests and legal claims; newsletter information until you unsubscribe or withdraw consent, subject to limited compliance records where needed; and technical logs only as long as proportionate to security requirements. Data is then erased or anonymised when permitted.
9. Security
We apply appropriate technical and organisational safeguards, such as access controls, protected data transmission and incident-handling procedures, proportionate to the risks. No transmission over the internet can be guaranteed completely risk-free.
10. Your rights
Subject to the GDPR, you may request information, access, rectification, erasure, restriction, portability, objection and withdrawal of consent without affecting earlier lawful processing. You also have rights relating to certain solely automated decisions where legally applicable.
Send requests to info@lineainteriors.gr. We normally respond within one month, subject to lawful extensions, and may reasonably verify your identity.
You may lodge a complaint with the Hellenic Data Protection Authority: www.dpa.gr.
11. Minors and automated decisions
This online store is intended for individuals legally able to enter into transactions. It is not our store policy to make solely automated decisions with legal or similarly significant effects on customers. Independent payment providers may perform their own assessments under their respective privacy notices.
12. Updates
This notice may be revised when our services, data flows or legal requirements change. The latest version will be published on our website.
Last updated: 9 October 2026.